WITHDRAWING FROM THE PROCESS

At any point the consumer may elect to withdraw from the process; however once a case is opened, participating traders may not withdraw before a conclusion has been reached.  If you wish to withdraw from an open case, please contact us at [email protected]

For more information regarding the NetNeutrals ADR Scheme, please visit our How it Works or FAQ sections.

If you have any questions that remain unanswered, you can always send us an email, [email protected], or visit our Contact Us page.