The NetNeutrals ADR Scheme is free to the consumer.

For aviation claims, there is a £10 fee to the consumer.  ADR Scheme Rules for Aviation claims can be viewed HERE.

The Trader has several fee scale options to choose from when participating in the programme.  More details regarding Trader fees can be gathered by visiting the Trader Sign Up page, on our Contact Us page, or by emailing us at [email protected].
Contact
​ Fill out the form if you are having trouble opening a case or if you have another question about our process. We will review your case and get back to you as soon as possible.

NetNeutrals
6 Fern Road
Sandyford Business Park
Dublin 18
D18 FP98 
Ireland
+353 15312836

[email protected]
   

NetNeutrals EU is an approved Dispute Resolution body under the European Union (Alternative Dispute Resolution for Consumer Disputes) Regulations 2015

NetNeutrals EU is an approved Dispute Resolution body under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015
NetNeutrals EU is approved to operate as a Dispute Resolution body for Landlord / Tenant disputes.